What does the airport operations center (AOC) function as?

The airport operations center (AOC) is designed to operate as a central hub for monitoring and coordinating all airport activities. In this capacity, the AOC integrates various functions such as air traffic control, ground handling, security, and emergency response. The primary role of the AOC is to enhance communication among different airport stakeholders, ensuring that operations run smoothly and efficiently. By gathering and analyzing data from multiple sources, the AOC can respond to emerging situations in real-time and adjust plans as necessary, thereby maintaining safety and optimizing the flow of operations.

The focus of the AOC on coordination rather than on passenger services, financial management, or security checkpoints underscores its role in overall airport efficiency. While other units may be responsible for aspects like customer service, budgeting, or specific security measures, the AOC serves as the brain of the airport, bringing together all operational elements to support seamless functioning.