What is the primary purpose of passenger flow management in airport operations?

The primary purpose of passenger flow management in airport operations is to improve the efficiency of passenger movement through the airport. Effective passenger flow management ensures that individuals can navigate through various stages of the airport experience—check-in, security screening, boarding, and disembarking—smoothly and quickly. This involves using strategic processes and technology to minimize congestion and waiting times, thereby enhancing the overall passenger experience.

Improving efficiency in passenger movement helps not only in reducing bottlenecks but also in ensuring that flights depart on time. It allows airports to handle higher passenger volumes without compromising service quality. Although other aspects such as safety and allocation of resources are important, the core objective of passenger flow management is centered around optimizing how passengers move through the airport facilities.